Customer Service Pro — Auto Collision Support + Benefits

Crash-Champions-Collision-Repair-Team-1; Clarkston (MI); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Résumé du poste

Crash Champions is hiring for a client-facing role in Michigan. The position involves greeting customers, managing calls, and handling clerical tasks to support General Managers and Service Advisors.

The role emphasizes strong interpersonal skills, problem-solving, and the ability to manage multiple tasks in a fast-paced environment. Competitive hourly pay is offered with comprehensive benefits.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsabilités

• Greet and assist customers promptly and professionally.
• Maintain a clean workspace as the first contact point.
• Manage incoming calls, walk-in traffic, and written correspondence and route to the right person/department.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables, payables, data entry, and balance month-end statements.
• Perform other related duties as assigned.

Connaissances

Interpersonal skills

Customer service

Analytical thinking

Multitasking

Communication

Description du poste

Crash Champions is hiring for a client-facing role in Michigan. The position involves greeting customers, managing calls, and handling clerical tasks to support General Managers and Service Advisors.

The role emphasizes strong interpersonal skills, problem-solving, and the ability to manage multiple tasks in a fast-paced environment. Competitive hourly pay is offered with comprehensive benefits.