Collision Estimator & Repair Planner

Gerber Collision & Glass; Auburn (AL); On-site; USD 48,000 - 70,000; Full time

Job summary

Gerber Collision & Glass Auburn, AL is hiring a Collision Estimator to deliver exceptional customer experiences while creating accurate estimates and coordinating repair needs with customers and insurers.

The role requires knowledge of repairs and OE guidelines, basic computer skills, and at least 1 year in DRP processes; agents participate in daily production walks and safety meetings.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• Awareness of DRP processes and basic computer skills.
• High School Diploma or equivalent is required.

Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately.
• Provide customers with accurate and timely information guiding them through the repair process.
• Ensure compliance with insurance client requirements and DRP procedures.
• Participate in daily production walks and team meetings.
• Attend training sessions as recommended by management.

Skills

Basic Computer Skills

DRP knowledge

Awareness of DRP processes

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass Auburn, AL is hiring a Collision Estimator to deliver exceptional customer experiences while creating accurate estimates and coordinating repair needs with customers and insurers.

The role requires knowledge of repairs and OE guidelines, basic computer skills, and at least 1 year in DRP processes; agents participate in daily production walks and safety meetings.