Collision Estimator & Repair Coordinator

Crash Champions; Webster (TX); On-site; USD 67,000 - 155,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking a customer-focused Estimator to educate customers on the repair process, prepare and finalize vehicle repair estimates, and manage each repair from start to finish while upholding Crash Champions' quality standards. You will keep customers informed throughout the process and collaborate with Body Technicians to verify data and post-scan details.

The role requires strong organizational skills, experience with insurance procedures, and familiarity with estimating systems

Qualifications

• Customer service skills and ability to educate customers about the repair process.
• Strong organization and multitasking abilities in a fast-paced environment.
• Experience or knowledge dealing with Insurance partners preferred.
• Familiarity with multiple estimating systems, CCC One, Mitchell & Audatex.

Responsibilities

• Educate customers on vehicle repair process, insurance procedures, rights, repair techniques, safety and value.
• Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates.
• Manage repair throughout process and ensure Crash Champions' quality standards with in-process QC.
• Keep customers informed and provide best possible experience.
• Pull and review data procedures with Body Technicians and complete post-scanning for each vehicle.
• Pre-close final repair order, handle disbursement paperwork, address file exceptions and carrier requirements.

Skills

Customer Service

Organization & multitasking

Insurance knowledge

Fast-paced environments

Estimating systems (CCC One, Audatex,/

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is seeking a customer-focused Estimator to educate customers on the repair process, prepare and finalize vehicle repair estimates, and manage each repair from start to finish while upholding Crash Champions' quality standards. You will keep customers informed throughout the process and collaborate with Body Technicians to verify data and post-scan details.

The role requires strong organizational skills, experience with insurance procedures, and familiarity with estimating systems