Collision Estimator & Insurance Liaison

Crash Champions; Tucker (GA); On-site; USD 65,000 - 148,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Job summary

Crash Champions is seeking a detail-oriented estimator to educate customers through the repair process, prepare and lock final estimates, and oversee repairs to maintain our quality standards. You will keep customers informed, coordinate with body technicians, and ensure paperwork and carrier requirements are completed efficiently.

The role involves working with CCC One and similar estimating systems, leveraging strong organizational skills to manage fast-paced collision repair projects and

Qualifications

• Experience with automotive collision repair estimates and insurance procedures.
• Ability to manage repair projects and communicate with customers.
• Familiarity with CCC One or similar estimating systems.
• Strong organizational and time-management skills.
• Experience dealing with insurance partners preferred.

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete.

Skills

Customer Service Skills

Organization & Time Management

Insurance knowledge

Adapt to fast pace

Estimating systems knowledge

Tools

CCC One

Mitchell & Audatex

Job description

Crash Champions is seeking a detail-oriented estimator to educate customers through the repair process, prepare and lock final estimates, and oversee repairs to maintain our quality standards. You will keep customers informed, coordinate with body technicians, and ensure paperwork and carrier requirements are completed efficiently.

The role involves working with CCC One and similar estimating systems, leveraging strong organizational skills to manage fast-paced collision repair projects and