Collision Estimator: Precise Estimates & Customer Care

Crash Champions; Florida; On-site; USD 65,000 - 139,655; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

Job summary

Crash Champions is seeking a qualified candidate to manage vehicle repair estimates and educate customers on insurance processes. This role includes overseeing the repair process, ensuring quality control standards are met, and keeping customers informed on the status of their vehicles. Ideal applicants will have strong customer service skills, multitasking abilities, and preferably knowledge of insurance and estimating systems such as CCC one. The position offers competitive compensation including benefits like medical, dental, vision insurance, and a 401k plan.

Qualifications

• Strong customer service skills and the ability to organize and manage multiple tasks.
• Knowledge of insurance procedures preferred.

Responsibilities

• Educate customers on vehicle repair processes and insurance procedures.
• Complete initial and final estimates after evaluation.
• Oversee repair processes and perform quality control checks.
• Keep customers updated on vehicle status.

Skills

Customer Service Skills

Organization and multi-tasking skills

Ability to deal with fast paced environments

Knowledge of dealing with Insurance partners

Knowledge of multiple estimating systems

Tools

CCC one

Mitchell

Audatex

Job description

Crash Champions is seeking a qualified candidate to manage vehicle repair estimates and educate customers on insurance processes. This role includes overseeing the repair process, ensuring quality control standards are met, and keeping customers informed on the status of their vehicles. Ideal applicants will have strong customer service skills, multitasking abilities, and preferably knowledge of insurance and estimating systems such as CCC one. The position offers competitive compensation including benefits like medical, dental, vision insurance, and a 401k plan.