Collision Estimator — Lead Estimates & Repair Coordination

Crash Champions Collision Repair Team; Peoria (AZ); Sur place; USD 65 000 - 137 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Résumé du poste

Crash Champions in Peoria, AZ is hiring an experienced Collision Estimator to guide customers through repair options, insurance steps, and vehicle recovery. You will prepare and finalize repair estimates, coordinate with body shop teams, and ensure quality control throughout the repair lifecycle.

You’ll keep customers informed, review data with technicians, and help finalize disbursement paperwork while maintaining Crash Champions' high standards of service and speed.

Qualifications

• Customer service skills required.
• Organizational and multitasking abilities; time management in a fast-paced environment.
• Knowledge of dealing with insurance partners preferred.
• Ability to thrive in fast-paced environments.
• Familiarity with multiple estimating systems (CCC One, Mitchell, Audatex).

Responsabilités

• Educate customers on the repair process, insurance procedures, customer rights, repair techniques and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Connaissances

Customer service

Organization & multitasking

Insurance knowledge

Fast-paced environment

Estimating systems

Description du poste

Crash Champions in Peoria, AZ is hiring an experienced Collision Estimator to guide customers through repair options, insurance steps, and vehicle recovery. You will prepare and finalize repair estimates, coordinate with body shop teams, and ensure quality control throughout the repair lifecycle.

You’ll keep customers informed, review data with technicians, and help finalize disbursement paperwork while maintaining Crash Champions' high standards of service and speed.