Collision Estimator: Lead Auto Repair Estimates

Classic Collision; Dallas (TX); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off - 6 Paid Holidays

Job summary

Classic Collision is hiring a Collision Estimator to be the primary contact for customers throughout the repair process and to prepare estimates for customers and insurers.

Ideal candidates have CCC1 familiarity or I-CAR/ASE certifications, strong organizational skills, and a commitment to quality service. This is a commission-based role with opportunities to advance in a growing company.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and/or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Strong organizational skills

Communication skills

Clear, concise information sharing

Job description

Classic Collision is hiring a Collision Estimator to be the primary contact for customers throughout the repair process and to prepare estimates for customers and insurers.

Ideal candidates have CCC1 familiarity or I-CAR/ASE certifications, strong organizational skills, and a commitment to quality service. This is a commission-based role with opportunities to advance in a growing company.