Collision Estimator: High-Earning, Growth & Benefits

The Boyd Group; Des Plaines (IL); On-site; USD 50,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

6 paid holidays annually

Medical Insurance from Day 1

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Safety glasses provided

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while coordinating repairs and communicating with customers and insurance companies. The estimator assesses vehicle damage and documents required repairs to support the repair team's KPIs.

The role emphasizes collaboration with the Management Team and adherence to DRP and insurance requirements. A strong customer service mindset and basic computer skills are essential.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP's Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver's License.

Responsibilities

• Document and update all customer interactions with pertinent details.
• Provide accurate, timely information guiding customers through the repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Follow WOW Operating Ways for drop-offs, repair planning, and communications.
• Communicate customer requests to relevant team members.
• Greet customers warmly in person and over the phone.
• Understand insurance programs and procedures.
• Participate in daily production walks with Management.

Skills

Knowledge of Repairs and OE Guidelines

Basic Computer Skills

Valid Driver's License

Willingness to complete I-CAR Training

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while coordinating repairs and communicating with customers and insurance companies. The estimator assesses vehicle damage and documents required repairs to support the repair team's KPIs.

The role emphasizes collaboration with the Management Team and adherence to DRP and insurance requirements. A strong customer service mindset and basic computer skills are essential.