Collision Estimator: Growth, Rewards & Impact

Classic Collision; Wilmington (NC); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Paid Weekly

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision is hiring a Collision Estimator to serve as the primary contact for customers from drop-off to delivery of repaired vehicles.

The role includes preparing estimates for customers and insurers, coordinating with insurance partners, and ensuring updates are communicated throughout the repair process. A driver’s license is required and collision-estimating experience is preferred.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• Prior collision estimating experience preferred.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

18+ years old

Valid Driver's License

Clear communication

Collision estimating experience

CCC1 estimating system

I-CAR / ASE certification preferred

Strong organizational skills

Background check approval

Tools

CCC1 estimating system

Job description

Classic Collision is hiring a Collision Estimator to serve as the primary contact for customers from drop-off to delivery of repaired vehicles.

The role includes preparing estimates for customers and insurers, coordinating with insurance partners, and ensuring updates are communicated throughout the repair process. A driver’s license is required and collision-estimating experience is preferred.