Collision Estimator: Fast-Paced Repairs & Up to $155k

Crash Champions

Huntingdon Valley (PA)

On-site

USD 65,000 - 155,000

Full time

4 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

Job summary

Crash Champions is seeking a customer-focused representative to educate customers on vehicle repair processes, insurance procedures, and rights, while ensuring a smooth experience from intake to completion. The role involves performing initial and final repair estimates, coordinating with body technicians, managing the repair timeline, and ensuring compliance with quality standards.

Familiarity with CCC One or Mitchell & Audatex is a plus, and experience in fast-paced environments helps deliver

Qualifications

Customer service required in a collision repair environment.
Strong organizational and time management skills.
Knowledge of dealing with insurance partners preferred.
Experience with estimating systems such as CCC One or Mitchell & Audatex.

Responsibilities

Educate customers on the repair process, insurance procedures, rights, techniques, safety, and value.
Complete initial estimates, write full estimates after disassembly and damage evaluation, lock final estimates.
Manage each repair and ensure quality standards with in-process QC.
Keep customers informed on vehicle status and provide a great customer experience.
Pull and review data procedures with Body Technicians and complete post-scanning for each vehicle.
Pre-close final repair order, handle disbursement paperwork, address exceptions, ensure carrier requirements are met.