Collision Estimator: Fast-Paced Repair Estimations & QC

Crash Champions; The Colony (TX); On-site; USD 65,000 - 153,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

Job summary

Crash Champions in The Colony, TX is looking for an experienced estimator/support specialist to guide customers through the collision repair process. You will educate clients on repair steps, insurance procedures and timelines, and help set accurate expectations.

You will prepare and lock final estimates, review data with body technicians, and keep customers informed throughout the repair journey while upholding Crash Champions' quality standards and customer-first approach.

Qualifications

• Experience in automotive collision repair customer service preferred.
• Ability to communicate clearly with customers and insurance partners.
• Strong multitasking and organization to handle fast-paced workflows.

Responsibilities

• Educate customers on repair processes, insurance procedures, and rights.
• Prepare initial estimates, complete estimates after disassembly and evaluation, and lock final estimates.
• Manage each repair, ensuring Crash Champions quality standards through QC.
• Keep customers informed on vehicle status and provide excellent service.
• Coordinate data with Body Technicians and complete post-scanning steps.

Skills

Customer service

Organization

Time management

Insurance knowledge

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions in The Colony, TX is looking for an experienced estimator/support specialist to guide customers through the collision repair process. You will educate clients on repair steps, insurance procedures and timelines, and help set accurate expectations.

You will prepare and lock final estimates, review data with body technicians, and keep customers informed throughout the repair journey while upholding Crash Champions' quality standards and customer-first approach.