Collision Estimator: Fast, Customer-Driven Repair Estimates

Crash-Champions-Collision-Repair-Team-1; Schererville (IN); On-site; USD 65,000 - 145,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is a leading collision repair provider with a network of over 650 locations across 38 states. The company emphasizes a People First approach and operates Crash Champions and the LUXE EV Certified brand for high-end centers.

The role Educates customers on repair processes, generates estimates, and manages each repair from intake to completion, ensuring Crash Champions’ quality standards and a superior customer experience.

Qualifications

• Customer service skills required to guide customers through repairs and insurance steps.
• Ability to organize, multi-task, manage time and adapt to fast-paced work.
• Experience with insurance partners and claims processes preferred.
• Comfort working in a fast-paced environment with multiple tasks.
• Familiarity with estimating software (CCC One, Mitchell, Audatex) is a plus.

Responsibilities

• Educate customers on repairs, insurance procedures, rights, and value.
• Complete initial and final repair estimates and lock final numbers.
• Manage each repair from start to finish ensuring quality standards.
• Keep customers informed and provide an outstanding experience.
• Review data with Body Technicians and perform post-scanning steps.
• Pre-close repair orders, handle disbursement paperwork and carrier requirements.

Skills

Customer Service Skills

Organization & multitasking

Insurance partners knowledge

Fast-paced environment adaptability

Estimating systems knowledge

Job description

Crash Champions is a leading collision repair provider with a network of over 650 locations across 38 states. The company emphasizes a People First approach and operates Crash Champions and the LUXE EV Certified brand for high-end centers.

The role Educates customers on repair processes, generates estimates, and manages each repair from intake to completion, ensuring Crash Champions’ quality standards and a superior customer experience.