Collision Estimator — Estimates, Insurance & QC Lead

Crash Champions; Reading (Berks County); On-site; USD 65,000 - 142,600; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

Job summary

Crash Champions, located in Reading, PA, is seeking a qualified professional for a role focused on vehicle repair management and customer education. The position involves educating customers on repair processes, managing estimates, and ensuring quality standards.

Ideal candidates will possess strong customer service and organization skills, and preferred experience with insurance partners. The position offers a competitive salary range from $65,000 to $142,600 annually, along with extensive benefits including health insurance, a 401k plan, and referral bonuses.

Qualifications

• Strong customer service skills and organizational abilities.
• Adaptable to fast-paced environments and good time management.
• Preferred experience with insurance partners and estimating systems.

Responsibilities

• Educate customers on vehicle repairs and insurance procedures.
• Complete and manage initial and final estimates for repairs.
• Perform quality checks and ensure customer satisfaction.
• Keep customers informed about their vehicle status.
• Handle repair order paperwork efficiently.

Skills

Customer Service Skills

Organization and multi-tasking skills

Knowledge of dealing with Insurance partners

Ability to deal with fast paced environments

Knowledge of multiple estimating systems

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions, located in Reading, PA, is seeking a qualified professional for a role focused on vehicle repair management and customer education. The position involves educating customers on repair processes, managing estimates, and ensuring quality standards.

Ideal candidates will possess strong customer service and organization skills, and preferred experience with insurance partners. The position offers a competitive salary range from $65,000 to $142,600 annually, along with extensive benefits including health insurance, a 401k plan, and referral bonuses.