Collision Estimator: Elevate Customer Experience in Repairs

Mobile Auto Solutions, LLC; Olathe (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

Gerber Collision & Glass in the United States is seeking an Estimator to deliver an exceptional customer experience while accurately assessing vehicle damage and documenting required repairs and parts. You will coordinate with customers and insurance providers throughout the repair process to meet KPIs and ensure a seamless claim experience.

Join a team that values integrity, collaboration, and high performance, and contribute to a fast-paced shop environment where daily communication and

Qualifications

• Exemplary customer service and communication skills.
• Ability to explain complex insurance processes to customers clearly.
• Familiarity with auto repair workflow and insurance requirements.

Responsibilities

• Document every customer interaction accurately.
• Provide timely, informative updates to customers and insurers.
• Ensure compliance with insurance processes and repair planning.
• Coordinate with team to align on customer needs and repair timelines.
• Assist with daily production walks and support team members as needed.

Skills

Customer service

Communication

Insurance knowledge

Job description

Gerber Collision & Glass in the United States is seeking an Estimator to deliver an exceptional customer experience while accurately assessing vehicle damage and documenting required repairs and parts. You will coordinate with customers and insurance providers throughout the repair process to meet KPIs and ensure a seamless claim experience.

Join a team that values integrity, collaboration, and high performance, and contribute to a fast-paced shop environment where daily communication and