Collision Estimator | Customer Service & QC

Crash Champions; Chicago (IL); On-site; USD 65,000 - 154,380; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a dedicated individual to join our team in Chicago, Illinois. The role involves educating customers on vehicle repairs and managing the overall repair process, ensuring we meet our high-quality standards.

The ideal candidate will excel in customer service, be well-organized, and have experience in fast-paced environments. Knowledge of insurance procedures and estimating systems like CCC one is preferred. We offer competitive compensation and comprehensive benefits.

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Qualifications

• Strong customer service skills required.
• Ability to manage multiple tasks and time effectively.
• Experience with insurance partners preferred.
• Familiarity with estimating systems is a plus.

Responsibilities

• Educate customers on vehicle repair processes and insurance.
• Complete accurate estimates and manage the repair process.
• Ensure quality standards and keep customers informed.
• Review data procedures with Body Technicians.

Skills

Customer Service Skills

Organization and multi-tasking skills

Knowledge of dealing with Insurance partners

Ability to deal with fast-paced environments

Knowledge of multiple estimating systems (e.g., CCC one)

Job description

Crash Champions is seeking a dedicated individual to join our team in Chicago, Illinois. The role involves educating customers on vehicle repairs and managing the overall repair process, ensuring we meet our high-quality standards.

The ideal candidate will excel in customer service, be well-organized, and have experience in fast-paced environments. Knowledge of insurance procedures and estimating systems like CCC one is preferred. We offer competitive compensation and comprehensive benefits.

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