Collision Estimator: Customer-Focused Auto Repairs

Classic Collision Corporate Services LLC; Burnsville (MN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay and benefits

Company match 401K

Paid time off - 6 holidays

Rewarding work

Job summary

Classic Collision in Lakeville, MN is hiring a Collision Estimator to be the primary contact for customers from drop-off to delivery. You will prepare estimates for customers and insurance partners, and coordinate with insurers to ensure a smooth claims process.

The role emphasizes accurate estimates, clear communication, and teamwork with technicians. A valid driver's license is required; CCC1 estimating system is preferred.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required
• Ability to provide clear, concise information in writing, via phone and in-person.
• Familiar with estimating systems CCC1 (preferred).
• I-CAR / ASE certification (preferred).
• Strong organizational skills
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and/or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Valid Driver's License

Clear written and verbal communication

Estimating systems CCC1

I-CAR / ASE certification

Strong organizational skills

Background check

Tools

CCC1 estimating system

Job description

Classic Collision in Lakeville, MN is hiring a Collision Estimator to be the primary contact for customers from drop-off to delivery. You will prepare estimates for customers and insurance partners, and coordinate with insurers to ensure a smooth claims process.

The role emphasizes accurate estimates, clear communication, and teamwork with technicians. A valid driver's license is required; CCC1 estimating system is preferred.