Collision Estimator - Customer-Focused Auto Repair

Classic Collision Corporate Services LLC; Charlotte (NC); Hybrid; USD 55.000 - 95.000; Vollzeit

Benefits dieser Stelle

Supportive team culture

Company match 401K

Paid time off - 6 paid holidays

Rewarding work

Zusammenfassung

Classic Collision is seeking a Collision Estimator to manage the customer experience from drop-off to delivery, preparing estimates for customers and insurance partners in line with manufacturer and Classic Collision guidelines.

Responsibilities include coordinating with insurance companies, maintaining updates for customers, and ensuring quality inspection before vehicle handover. CCC1 familiarity and industry certifications are preferred.

Qualifikationen

• Must be at least 18 years old.
• Valid Driver's License Required

Aufgaben

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.

Kenntnisse

Customer service

Communication

Organizational skills

Attention to detail

Written communication

Ausbildung

I-CAR / ASE certification (preferred)

Tools

CCC1 estimating system

Jobbeschreibung

Classic Collision is seeking a Collision Estimator to manage the customer experience from drop-off to delivery, preparing estimates for customers and insurance partners in line with manufacturer and Classic Collision guidelines.

Responsibilities include coordinating with insurance companies, maintaining updates for customers, and ensuring quality inspection before vehicle handover. CCC1 familiarity and industry certifications are preferred.