Collision Estimator | Customer-Focused Auto Body

Classic Collision Inc.; Rome (GA); In loco; USD 45.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Supportive Team Culture

Company match 401K

Paid Time Off - 6 Paid Holidays

Rewarding Work

Descrizione del lavoro

Classic Collision is hiring a Collision Estimator to manage the repair process from drop-off to delivery, preparing estimates for customers and insurance partners, and coordinating with insurers for smooth claims.

You will communicate with customers about progress, coordinate with technicians to identify damages, and ensure satisfaction scores meet company standards. Equal opportunity employer.

Competenze

• Must be at least 18 years of age.
• Valid Driver's License Required
• Ability to provide clear, concise information in writing, via phone and in-person.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills

Mansioni

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Conoscenze

Organizational skills

Communication skills

Driver's license

Formazione

I-CAR / ASE certification

Strumenti

CCC1 estimating system

Descrizione del lavoro

Classic Collision is hiring a Collision Estimator to manage the repair process from drop-off to delivery, preparing estimates for customers and insurance partners, and coordinating with insurers for smooth claims.

You will communicate with customers about progress, coordinate with technicians to identify damages, and ensure satisfaction scores meet company standards. Equal opportunity employer.