Collision Estimator - Customer-Centric Repair Planner

Bradley Chevrolet, INC.; Franklin, Northern (IN, KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Hands on Training

Life Insurance

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

Job summary

Bradley Chevrolet in Franklin, Indiana, is seeking an experienced Estimator in the collision industry to manage customer relationships and write thorough repair plans. You will build rapport with customers, work closely with insurers to confirm details, verify information, source parts, and provide complete estimates while ensuring satisfaction and quality service.

The role requires strong communication, multi-tasking ability, and a proactive, team-focused approach to supporting both customers

Qualifications

• Experience in collision industry preferred.
• Minimum 3–5 years estimating experience preferred.
• Strong communication and negotiation skills.
• Familiar with CCC and Alldata software.

Responsibilities

• Greet customers and collect contact information in a friendly manner.
• Generate thorough insurance and customer-pay estimates.
• Complete supplemental estimates as vehicles are disassembled.
• Verify parts and understand repair procedures.
• Follow up with customers and insurance providers to assure satisfaction.
• Work independently and as part of a team.

Skills

Customer service

Communication

Teamwork

Self-motivation

Pressure management

Tools

CCC

Alldata

Job description

Bradley Chevrolet in Franklin, Indiana, is seeking an experienced Estimator in the collision industry to manage customer relationships and write thorough repair plans. You will build rapport with customers, work closely with insurers to confirm details, verify information, source parts, and provide complete estimates while ensuring satisfaction and quality service.

The role requires strong communication, multi-tasking ability, and a proactive, team-focused approach to supporting both customers