Collision Estimator

The Juris Agency; Franklin (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Hands on Training

Life Insurance

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

Job summary

Bradley Chevrolet in Franklin, Indiana, is seeking an experienced Estimator to manage customer relationships and write thorough repair plans. You will build rapport with customers to understand repair needs and offer valuable options, while coordinating with insurance and following up to ensure satisfaction.

Responsibilities include generating insurance and customer pay estimates, completing supplemental estimates, sourcing parts, and providing ongoing support to insurance clients.

Qualifications

• Minimum 3-5 years estimating experience is preferred.
• Excellent communication and negotiation skills.
• Ability to multi-task and manage customer information accurately.
• Strong customer service orientation and team collaboration.

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Generating thorough and complete insurance and customer pay estimates
• Complete supplemental estimates as vehicles are disassembled
• Provide exceptional customer service and support
• Verify and source correct parts
• Understand repair procedures
• Follow up with customers to assure satisfaction
• Provides on-going support to insurance clients as needed.
• Work independently and as part of a team.

Skills

Estimating

Customer service

Communication

Negotiation

Team player

Tools

CCC

Alldata

Job description

Job Description

Put your skills to better use. Bradley Chevrolet in Franklin, Indiana, is looking for an individual with experience in the collision industry to join our team as an Estimator. You will be responsible for managing customer relationships and writing thorough repair plans. Your ability to build rapport will be necessary as you work closely with your customers to understand their repair needs to offer valuable options. You will also be responsible for following up with customers and insurance to help ensure satisfaction. If you have proven experience as an estimator, we want to hear from you.

Benefits

• Health Insurance


• Dental Insurance


• Vision Insurance


• Mon-Fri Schedule


• Hands on Training


• Life Insurance


• Career Growth Opportunities


• Retirement Plan


• Paid Time Off (PTO)

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.


• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.


• Generating thorough and complete insurance and customer pay estimates


• Complete supplemental estimates as vehicles are disassembled


• Provide exceptional customer service and support


• Verify and source correct parts


• Understand repair procedures


• Follow up with customers to assure satisfaction


• Provides on-going support to insurance clients as needed.


• Work independently and as part of a team.

Requirements

• Possess an upbeat, positive and enthusiastic attitude.


• Be a great self-starter with a sense of urgency.


• Excellent Communication/interpersonal skills.


• Must have ability to multi-task.


• Must be highly self-motivated.


• Career minded vision.


• Follow through and exceed current and prospective client expectations.


• Great Customer Service Skills.


• Problem-Solving Capabilities.


• Works well with other employees and is a team player with a positive attitude.


• Minimum 3-5 years estimating experience is preferred.


• Ability to tactfully handle stressful and difficult situations.


• Strong communication and negotiation skills.


• Familiar with CCC, and Alldata