Collision Center Receptionist - Customer-Focused Admin

Loyalty Automotive; Virginia (MN); On-site; USD 20,664 - 26,174; Full time

Job summary

Loyalty Toyota in Chesterfield, Virginia is hiring a Collision Center Receptionist to greet customers, answer calls, schedule repairs, and assist with rental coordination. The role ensures smooth daily operations at the collision center.

The position supports the estimating and management teams by processing paperwork, entering customer information, scanning documents, and maintaining organized files and records. Full-time, Monday–Friday, $15–$19/hour.

Qualifications

• Friendly, professional demeanor required.
• Willingness to learn new skills.
• Experience with a multi-line phone system preferred.
• Computer proficiency required.
• Strong organizational skills needed.
• Detail-oriented with multitasking ability.
• Phone or call center experience preferred.

Responsibilities

• Greet customers and provide excellent service.
• Answer and manage a multi-line phone system.
• Schedule repair appointments and provide updates to customers.
• Assist with rental coordination as needed.
• Maintain accurate repair files and organized records.
• Process paperwork, scan documents and enter customer information.
• Assist with administrative duties.
• Support estimating, sales and service teams.

Skills

Friendly demeanor

Willingness to learn

Multi-line phone system

Computer proficiency

Organizational skills

Detail-oriented

Phone/call center experience

Job description

Loyalty Toyota in Chesterfield, Virginia is hiring a Collision Center Receptionist to greet customers, answer calls, schedule repairs, and assist with rental coordination. The role ensures smooth daily operations at the collision center.

The position supports the estimating and management teams by processing paperwork, entering customer information, scanning documents, and maintaining organized files and records. Full-time, Monday–Friday, $15–$19/hour.