Collision Center GM – Lead Team, Drive Top KPIs

Gerber Collision & Glass; Tampa (FL); On-site; USD 75,000 - 106,000; Full time

Job summary

Gerber Collision & Glass in Tampa, FL is seeking a General Manager to lead the day-to-day operations of our collision center and deliver an exceptional customer experience. You will coach staff, manage budgets, and ensure safety and quality standards across the shop.

Join a team where leadership drives performance, CSI results and profitability. Candidates with proven collision repair management experience are invited to apply for this full-time role with growth potential.

Qualifications

• Proven leadership experience in a collision repair environment or similar role.
• Post-Secondary Education or equivalent.
• Strong communication and coaching abilities.

Responsibilities

• Ensure WOW plan is consistently executed.
• Prepare and manage the annual and monthly operating budgets of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Leadership

Customer experience

Team coaching

Communication

Attention to detail

Operations management

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in Tampa, FL is seeking a General Manager to lead the day-to-day operations of our collision center and deliver an exceptional customer experience. You will coach staff, manage budgets, and ensure safety and quality standards across the shop.

Join a team where leadership drives performance, CSI results and profitability. Candidates with proven collision repair management experience are invited to apply for this full-time role with growth potential.