Collision Center General Manager — Lead Ops & WOW

Gerber Collision & Glass; Jacksonville (FL); On-site; USD 67,000 - 96,000; Full time

Benefits offered by this job

Paid PTO

Parental leave

Paid holidays

Medical insurance

Vision insurance

401(k) with company match

Life insurance

Disability insurance

Continuing education

Uniform stipend

Job summary

Gerber Collision & Glass is seeking a General Manager to lead the collision center's day-to-day operations and deliver exceptional customer experiences. You will coach staff, manage budgets, and drive KPI targets while maintaining high safety and quality standards.

The role requires strong leadership, a focus on results, and the ability to align team efforts with company policies and procedures. Join a team with 80+ years in the industry and opportunities for growth.

Qualifications

• Attention to detail with high accuracy and client experience focus.
• Clear written and verbal communication; ability to motivate and coach staff.

Responsibilities

• Lead daily operations of the collision center and ensure KPI targets are met.
• Coach and empower team members to deliver exceptional customer experience.
• Prepare and manage annual and monthly operating budgets and forecast sales and expenses.

Skills

Attention to detail

Verbal & written communication

People management

Education

Post-secondary education or equivalent

Job description

Gerber Collision & Glass is seeking a General Manager to lead the collision center's day-to-day operations and deliver exceptional customer experiences. You will coach staff, manage budgets, and drive KPI targets while maintaining high safety and quality standards.

The role requires strong leadership, a focus on results, and the ability to align team efforts with company policies and procedures. Join a team with 80+ years in the industry and opportunities for growth.