Collision Center General Manager - Lead & Elevate Auto Repair

Holdings LLC; Lake Charles (LA); On-site; USD 74,000 - 106,000; Full time

Benefits offered by this job

Up to 80 hours PTO annually

2 weeks paid parental leave for FT

6 paid holidays annually

Medical, Prescription, Dental & Vision

401(k) with company match

Short-Term Disability & Life Insurance

Education opportunities

Safety glasses provided

Uniform stipend

Job summary

The Boyd Group in Lake Charles, LA seeks a General Manager to lead the collision center’s daily operations, ensuring an exceptional customer experience while meeting KPI and insurance metrics. You will coach staff and manage budgets to uphold high safety and quality standards across the shop.

You will supervise production, monitor labor and materials, conduct reviews, and drive a culture of professionalism. Competitive salary, comprehensive benefits, and bonus opportunities are offered.

Qualifications

• Proven leadership experience in a collision repair environment or similar role.
• Ability to manage budgets and daily operations to meet KPI targets.
• Strong communication and coaching skills for staff development.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Provide training for all staff as necessary.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.
• Lead and manage all repair facility personnel.
• Attend monthly managers meetings.

Skills

Leadership

Customer experience

Coaching

Budgeting

Operations management

Safety compliance

Education

Post-Secondary Education or equivalent

Job description

The Boyd Group in Lake Charles, LA seeks a General Manager to lead the collision center’s daily operations, ensuring an exceptional customer experience while meeting KPI and insurance metrics. You will coach staff and manage budgets to uphold high safety and quality standards across the shop.

You will supervise production, monitor labor and materials, conduct reviews, and drive a culture of professionalism. Competitive salary, comprehensive benefits, and bonus opportunities are offered.