Collision Center General Manager - Growth & Ops Leader

Caliber; Payette (ID); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits from/

Weekly pay

Paid vacation & holidays

Career growth opportunities

I-CAR & ASE trainings

Job summary

Caliber Payette is seeking a Collision General Manager to oversee the center's full operations, including risk management, production, and administration. The role focuses on developing teammates, maintaining client metrics, and driving profitable, safe vehicle repairs in line with SOPs and industry standards.

The GM will recruit and retain top talent, monitor financial performance, and review monthly metrics to identify opportunities and trends, ensuring high-quality service and compliance with

Qualifications

• Advanced understanding of collision estimatics and estimates
• Prior experience with CCC1 systems
• Deep knowledge of repair processes and procedures
• Ability to understand and follow written/verbal instructions
• Strong multitasking in a fast-paced environment
• Proven interpersonal skills for internal/external customers
• Able to lift heavy objects and perform physical tasks as needed

Responsibilities

• Oversee center operations including risk management, teammate development, client metrics, production and administration
• Recruit, recognize and retain top talent and promote from within
• Monitor financial performance and analyze monthly metrics for opportunities and trends
• Ensure center teammates repair vehicles safely, thoroughly and profitably per SOPs
• Provide personable customer service and maintain high standards with customers and partners

Skills

Collision estimating

CCC1 experience

Repair process knowledge

Customer service

Task prioritization

Leadership

Job description

Caliber Payette is seeking a Collision General Manager to oversee the center's full operations, including risk management, production, and administration. The role focuses on developing teammates, maintaining client metrics, and driving profitable, safe vehicle repairs in line with SOPs and industry standards.

The GM will recruit and retain top talent, monitor financial performance, and review monthly metrics to identify opportunities and trends, ensuring high-quality service and compliance with