Collision Center Estimator: Precise Repairs & Customer Focus

DeMontrond Auto Group; Conroe (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Supplemental insurance

401K retirement savings

Paid time off

Holiday pay

Company-paid education and training

Job summary

DeMontrond Auto Group is seeking a Collision Center Estimator to accurately prepare damage estimates, inspect vehicles, and monitor repairs from intake to delivery. You will work with collision center managers to ensure estimates are honest and delivered as promised.

Experience as an estimator or in a customer service role is preferred, with a focus on providing excellent customer service and clear communication throughout the repair process.

Qualifications

• High school diploma or GED required.
• Customer service experience is a plus.
• 1-3 years of Body shop Estimator experience.

Responsibilities

• Prepare honest, accurate and complete damage estimates for customers using CCC1
• Inspect damaged vehicles thoroughly using standard written procedures
• Estimate repair costs and the anticipated time needed to complete them
• Monitor repairs as they are made and track costs, labor and materials
• Ensure that all work meets quality standards
• Provide exceptional customer service and follow-up
• Coordinate and communicate actions within the dealership and the collision center

Skills

Customer service

People-focused mindset

Organizational skills

Time management

Professional appearance

Strong work ethic

Education

High school diploma or GED

Tools

CCC1

Multiline phone systems

Computers

Job description

DeMontrond Auto Group is seeking a Collision Center Estimator to accurately prepare damage estimates, inspect vehicles, and monitor repairs from intake to delivery. You will work with collision center managers to ensure estimates are honest and delivered as promised.

Experience as an estimator or in a customer service role is preferred, with a focus on providing excellent customer service and clear communication throughout the repair process.