Collision Repair Estimator — Customer-Focused & Precise

Nelson Auto Center; River Bluff Estates (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Health insurance

Health savings account

Paid time off

Job summary

Nelson Auto Center is seeking an experienced Body Shop Estimator to join our collision center team. You will serve as the primary contact for customers and insurance carriers, writing precise estimates and managing DRP relationships from drop-off to delivery.

The ideal candidate is detail-oriented, customer-focused, and proficient with industry-standard estimating software such as CCC One or Audatex.

Qualifications

• 2+ years of experience as an auto body estimator, preferably at a dealership or DRP shop.
• Proficiency with CCC One or Audatex estimating software required.
• Familiarity with DRP programs and insurance repair processes.
• Strong customer service and communication skills.
• Attention to detail with the ability to thoroughly document damage and repair requirements.
• I-CAR certification or willingness to obtain.

Responsibilities

• Write accurate and thorough collision repair estimates using CCC One.
• Greet customers, assess vehicle damage, and explain the repair process and timeline.
• Communicate with insurance adjusters and manage DRP relationships.
• Process supplements and ensure proper authorization before additional work is performed.
• Coordinate with the production team to track repair progress and communicate status to customers.
• Review completed repairs to ensure estimates were fulfilled to quality standards.

Skills

Customer service

Communication

Attention to detail

Education

I-CAR certification

Tools

CCC One

Audatex

Job description

Nelson Auto Center is seeking an experienced Body Shop Estimator to join our collision center team. You will serve as the primary contact for customers and insurance carriers, writing precise estimates and managing DRP relationships from drop-off to delivery.

The ideal candidate is detail-oriented, customer-focused, and proficient with industry-standard estimating software such as CCC One or Audatex.