Collision Center Estimator & Customer Experience Lead

Hacienda Collision LLC; Brownsville (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(K) Plan

Life Insurance

Paid Vacation

Sick leave

Paid Holidays

Employee discounts

Job summary

A collision repair service is seeking a customer liaison in Brownsville, Texas. The role involves greeting guests, scheduling appointments, and ensuring customer satisfaction throughout the collision repair process. Applicants must be at least 18 years old with a valid driver's license, excellent communication skills, and the ability to thrive in a fast-paced environment. Benefits include 100% employer-paid insurance, a 401(k) plan, paid vacation, and employee discounts.

Qualifications

• Must be at least 18 years old.
• Must have a valid driver's license with an acceptable driving record.
• Must pass a pre-employment drug screen.
• Must undergo a background check.

Responsibilities

• Schedule repair for customers, either in person or over the phone.
• Communicate with customers to determine the nature of their repair needs.
• Ensure documentation complies with regulations.
• Photograph the vehicle for insurance.

Skills

Professional appearance

Excellent communication capability

Ability to set and achieve targeted goals

Ability to thrive in a fast-paced environment

Job description

A collision repair service is seeking a customer liaison in Brownsville, Texas. The role involves greeting guests, scheduling appointments, and ensuring customer satisfaction throughout the collision repair process. Applicants must be at least 18 years old with a valid driver's license, excellent communication skills, and the ability to thrive in a fast-paced environment. Benefits include 100% employer-paid insurance, a 401(k) plan, paid vacation, and employee discounts.