Collision Center Customer Experience Specialist

Caliber; El Paso (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Benefits from day one

Industry Comparable Pay

Paid Vacation & Holidays

Career growth opportunities

A career for life

Job summary

Caliber Collision in El Paso, Texas is seeking a Customer Service Consultant to greet customers, identify needs, and provide guidance for efficient repairs. You will support Collision Estimators with drop-offs, vehicle mapping/marking, and photographing, while ensuring clear communication with customers, teammates and vendors.

The role emphasizes delivering personable, friendly service in a fast-paced environment and requires a valid driver's license and eligibility for insurance coverage.

Qualifications

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver's license and be eligible for coverage under our company insurance policy.
• Ability to greet customers in person or on the phone and determine their needs.

Responsibilities

• Greet customers in person or on the phone and determine their needs.
• Respond with guidance and assistance as required.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.

Skills

Customer service

Sales experience

Communication

Job description

Caliber Collision in El Paso, Texas is seeking a Customer Service Consultant to greet customers, identify needs, and provide guidance for efficient repairs. You will support Collision Estimators with drop-offs, vehicle mapping/marking, and photographing, while ensuring clear communication with customers, teammates and vendors.

The role emphasizes delivering personable, friendly service in a fast-paced environment and requires a valid driver's license and eligibility for insurance coverage.