Customer Experience Specialist – Auto Collision Center

Caliber Collision; Florissant (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Weekly pay with overtime eligibility

Paid vacation & holidays

Career growth opportunities

Hands-on experience in a production "p

Job summary

Caliber Collision in Florissant, MO is seeking a Customer Service Representative to greet customers and provide extraordinary service while coordinating load levels and rental car arrangements. This role requires clear communication, multi-tasking, and a customer-focused approach in a fast-paced shop environment.

You will interact with internal and external customers, support with insurance partner requirements, and contribute to a positive, team-oriented atmosphere at the Florissant service

Qualifications

• 1+ year of experience in a customer-facing environment.
• Strong verbal and written communication skills.
• Ability to navigate multiple software systems (Microsoft Office).

Responsibilities

• Greet customers and provide exceptional service.
• Monitor work volume and assist with load-level coordination.
• Coordinate rental car partners to ensure a seamless experience for customers.

Skills

Verbal & written communication

Microsoft Office Suite

Multi-tasking

Customer service orientation

Collaborative work style

Tools

Microsoft Office Suite

Job description

Caliber Collision in Florissant, MO is seeking a Customer Service Representative to greet customers and provide extraordinary service while coordinating load levels and rental car arrangements. This role requires clear communication, multi-tasking, and a customer-focused approach in a fast-paced shop environment.

You will interact with internal and external customers, support with insurance partner requirements, and contribute to a positive, team-oriented atmosphere at the Florissant service