Collision Center: Customer Experience Pro

Caliber; Aurora (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision benefits from

Paid weekly

Vacation & Holidays

Career growth opportunities

Career for life

Job summary

Caliber Collision has an immediate opening for a Customer Service Representative in Aurora. You will greet customers and provide extraordinary service while monitoring work volume and coordinating Rental Car/Tow partnerships for a one-stop service.

The role emphasizes effective communication and teamwork in a fast-paced environment. Caliber offers week-pay, benefits from day one, and growth opportunities as the company continues to expand nationwide.

Qualifications

• 1+ years of experience in a customer facing environment.
• Proficient in verbal and written communication.
• Ability to navigate multiple software systems and prioritize tasks.

Responsibilities

• Greet customers and provide extraordinary customer service.
• Monitor work volume and suggest load level adjustments.
• Coordinate Rental Car/Tow companies for one-stop service.
• Maintain knowledge of insurance partner requirements regarding authorizations and billing.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Team player

Tools

MS Office

Job description

Caliber Collision has an immediate opening for a Customer Service Representative in Aurora. You will greet customers and provide extraordinary service while monitoring work volume and coordinating Rental Car/Tow partnerships for a one-stop service.

The role emphasizes effective communication and teamwork in a fast-paced environment. Caliber offers week-pay, benefits from day one, and growth opportunities as the company continues to expand nationwide.