Collision Center Customer Care & Office Coordinator

Lou Fusz Kia; Missouri; In loco; USD 21.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee discounts

Career growth and development

Descrizione del lavoro

Lou Fusz Kia in Missouri is seeking a Collision Center Customer Service Representative / Office Coordinator to be the primary contact for customers throughout the repair process, from drop-off to delivery.

The role requires strong organization, multitasking, and proficiency with Microsoft Office, with responsibilities spanning scheduling, payments, insurance coordination, rental vehicles, and maintaining accurate records.

Competenze

• High school diploma or equivalent required.
• Experience in customer service, receptionist, or office coordination preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Able to work in a fast-paced environment with a professional appearance.

Mansioni

• Greet customers and provide a welcoming, professional experience.
• Serve as the primary contact for customers throughout the repair process.
• Communicate repair status updates, timelines, and delivery expectations.
• Handle administrative tasks like scheduling, documentation, and payments.
• Assist with insurance claim documentation and related communications.
• Coordinate rental vehicle reservations and returns.
• Maintain confidential and accurate records and reports.

Conoscenze

Customer service

Organization

Multitasking

Communication

Professionalism

Adaptability

Formazione

High school diploma or equivalent

Strumenti

Outlook

Word

Excel

Descrizione del lavoro

Lou Fusz Kia in Missouri is seeking a Collision Center Customer Service Representative / Office Coordinator to be the primary contact for customers throughout the repair process, from drop-off to delivery.

The role requires strong organization, multitasking, and proficiency with Microsoft Office, with responsibilities spanning scheduling, payments, insurance coordination, rental vehicles, and maintaining accurate records.