Collector II – FinTech Portfolio Specialist

Clicklease; Draper (UT); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with company match

Disability and life insurance

Paid time off and holidays

Paid maternity leave

Professional development

Job summary

Clicklease in Draper, UT is seeking a Collector II to help maintain portfolio health and support customer success by managing delinquent accounts and negotiating repayment solutions. You will handle challenging conversations with customers and work toward measurable performance goals.

Join the Collections team to balance customer experience with business outcomes, document account activity accurately, ensure policy compliance, and contribute to a fast-growing fintech platform that serves small

Qualifications

• High school diploma or equivalent.
• 2+ years of customer contact experience.
• 1+ year of collections or account resolution experience.
• Experience using CRM or similar systems in a customer-facing environment.

Responsibilities

• Manage a portfolio of delinquent customer accounts
• Negotiate repayment plans within established guidelines
• Resolve customer issues and identify root causes of delinquency
• Maintain accurate documentation of account activity
• Ensure compliance with company policies and regulatory standards

Skills

Customer contact experience

Collections experience

CRM experience

Education

High school diploma

Job description

Clicklease in Draper, UT is seeking a Collector II to help maintain portfolio health and support customer success by managing delinquent accounts and negotiating repayment solutions. You will handle challenging conversations with customers and work toward measurable performance goals.

Join the Collections team to balance customer experience with business outcomes, document account activity accurately, ensure policy compliance, and contribute to a fast-growing fintech platform that serves small