Growth-Focused Fintech Collections Specialist

ClickLease; Draper (UT); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

HSA & FSA options

401(k) with company match

Disability and life insurance

Paid time off and holidays

Paid maternity leave

Professional development

Job summary

Clicklease is seeking a Collector II in Draper, Utah to help maintain portfolio health by managing delinquent accounts and negotiating repayment solutions. You will handle customer conversations, analyze financial situations, and work toward measurable performance goals.

Join the Collections team to balance customer experience with business outcomes, ensure compliance, and document activity accurately while striving for strong recovery performance.

Qualifications

• High school diploma or equivalent.
• 2+ years of customer contact experience.
• 1+ year of collections or account resolution experience.
• Experience using CRM or similar systems in a customer-facing environment.

Responsibilities

• Handle inbound and outbound communication with customers
• Negotiate repayment plans within established guidelines
• Resolve customer issues and identify root causes of delinquency
• Maintain accurate documentation of account activity
• Ensure compliance with company policies and regulatory standards

Skills

Customer contact experience

Collections experience

CRM usage

Education

High school diploma or equivalent

Job description

Clicklease is seeking a Collector II in Draper, Utah to help maintain portfolio health by managing delinquent accounts and negotiating repayment solutions. You will handle customer conversations, analyze financial situations, and work toward measurable performance goals.

Join the Collections team to balance customer experience with business outcomes, ensure compliance, and document activity accurately while striving for strong recovery performance.