Portfolio Collector II: Fintech for SMB Growth

clicklease; Draper (UT); On-site; USD 60,174,000 - 68,770,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

PTO & holidays

Maternity leave

HSA & FSA

Disability & life insurance

Job summary

Clicklease in Draper, UT is seeking a Portfolio Representative II to help small businesses stay on track by guiding customers toward repayment solutions. You’ll manage delinquent accounts and negotiate plans, contributing to portfolio health in a fast-growing fintech environment.

This on-site, full-time role requires 2+ years in customer contact and 1+ year in collections, plus CRM experience. A high school diploma is required, with competitive hourly pay and a monthly performance bonus.

Qualifications

• High school diploma or equivalent.
• 2+ years of customer contact experience.
• 1+ year of collections or account resolution experience.
• Experience using CRM or similar systems in a customer-facing environment.

Responsibilities

• Manage a portfolio of delinquent customer accounts.
• Negotiate repayment plans within established guidelines.
• Resolve customer issues and identify root causes of delinquency.
• Maintain accurate documentation of account activity.
• Ensure compliance with company policies and regulatory standards.

Skills

Customer service

Negotiation

CRM knowledge

Education

High school diploma or equivalent

Tools

CRM software

Job description

Clicklease in Draper, UT is seeking a Portfolio Representative II to help small businesses stay on track by guiding customers toward repayment solutions. You’ll manage delinquent accounts and negotiate plans, contributing to portfolio health in a fast-growing fintech environment.

This on-site, full-time role requires 2+ years in customer contact and 1+ year in collections, plus CRM experience. A high school diploma is required, with competitive hourly pay and a monthly performance bonus.