Collector II - Delinquency Resolution Specialist

Zing Recruiting; Wayne (NJ); On-site; USD 29,000 - 33,000; Full time

Job summary

Zing Recruiting is seeking a Collector II for a leading national bank in Wayne, NJ. You will communicate with customers in delinquent status to discuss and resolve accounts to the bank's satisfaction.

Responsibilities include skip-trace to locate customers, researching credit reports and related sources, troubleshooting issues, and updating contact information to keep accounts viable. Strong communication and basic math are required, with a 1st shift schedule.

Qualifications

• High School Diploma or GED and 3-5 years in collections or call center.
• Strong verbal and written communication; telephone skills.
• Pay rate: $21.00–$24.00 per hour, 1st Shift.

Responsibilities

• Skip-trace to obtain information to locate customers and/or collateral through low-level investigation.
• Research credit reports, Accurint, credit applications and internet sites as warranted.
• Troubleshoot to resolve customer issues.
• Update customer information to maintain viable points of contact with our customers.

Skills

Verbal communication

Written communication

Typing

PC skills

Prioritization

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Zing Recruiting is seeking a Collector II for a leading national bank in Wayne, NJ. You will communicate with customers in delinquent status to discuss and resolve accounts to the bank's satisfaction.

Responsibilities include skip-trace to locate customers, researching credit reports and related sources, troubleshooting issues, and updating contact information to keep accounts viable. Strong communication and basic math are required, with a 1st shift schedule.