Collections Specialist - Uncapped Commission & Weekday Schedule

Lever, Inc.; Everett, Northern (WA, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) plan

Flexible vacation

Paid time off (PTO)

Uncapped commissions

Job summary

Sentry Credit is expanding beyond Everett, WA and into Lenexa, KS, seeking a customer service representative to engage with consumers, negotiate repayment plans, and document activity across channels. This role emphasizes empathy, effective communication, and compliance in debt resolution.

Work is on-site with a Monday–Friday schedule, offering a comprehensive benefits package, and potential commission on top of hourly pay. Prior experience in collections or related client-facing roles is valued.

Qualifications

• High school diploma or GED required.
• 1 year of experience in customer service, contact centers, collections, or a related client-facing role.

Responsibilities

• Guide conversations to help individuals resolve outstanding balances.
• Negotiate viable repayment plans with consumers.
• Navigate multiple software platforms to provide real-time updates.

Skills

Verbal communication

Written communication

Negotiation

Active listening

Documentation

Education

High school diploma or GED

Job description

Sentry Credit is expanding beyond Everett, WA and into Lenexa, KS, seeking a customer service representative to engage with consumers, negotiate repayment plans, and document activity across channels. This role emphasizes empathy, effective communication, and compliance in debt resolution.

Work is on-site with a Monday–Friday schedule, offering a comprehensive benefits package, and potential commission on top of hourly pay. Prior experience in collections or related client-facing roles is valued.