Collections Specialist — Day Shift, Stable Pay & Incentives

MIDWEST FIDELITY SERVICES LLC; Ottawa (KS); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

A financial service company in Kansas is looking for a dependable Collection Representative to ensure consistent account resolution and communicate effectively with consumers regarding their unpaid accounts. This full-time role offers a competitive hourly base pay with modest performance incentives, paid training, and solid growth opportunities in a stable environment. Candidates should have strong communication skills and experience in customer service or collections. No overnight shifts or weekends are required.

Qualifications

• Experience in collections, billing, customer service, or related fields preferred.
• Strong ability to build rapport and communicate effectively with customers.
• Excellent verbal, typing and written communication skills are a must.

Responsibilities

• Communicate with consumers regarding unpaid accounts respectfully and professionally.
• Accept and post payments accurately.
• Maintain complete and accurate account records.

Skills

Experience in collections

Strong listening skills

Professional communication skills

Ability to multitask

Job description

A financial service company in Kansas is looking for a dependable Collection Representative to ensure consistent account resolution and communicate effectively with consumers regarding their unpaid accounts. This full-time role offers a competitive hourly base pay with modest performance incentives, paid training, and solid growth opportunities in a stable environment. Candidates should have strong communication skills and experience in customer service or collections. No overnight shifts or weekends are required.