Remote Collections Specialist – Uncapped Commission

RemoteFetch; Columbus (OH); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Paid vacation and holidays

Job summary

Reliant Capital Solutions is seeking a remote Collections Representative to engage consumers, negotiate balances, and manage delinquent accounts. You’ll apply a consultative approach to identify suitable solutions while staying compliant with FDCPA and company policies.

The role offers hourly pay starting at $16.00 with uncapped commissions, full-time schedules (Mon–Fri, some late nights, occasional Saturday mornings), and two weeks of training to set you up for success Day 1.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED required; College Degree a plus but not required.
• Experience in collections, sales, telemarketing, medical billing, call center, customer service, or banking is preferred.

Responsibilities

• Provide methods and solutions with consumers to resolve delinquent accounts.
• Continuously receive inbound calls from and place outbound calls using an auto dialer system.
• Maintain and manage a workload of delinquent accounts to ensure completion of postdated payments.
• Follow up with consumers to ensure required documentation and payment processing is compliant and complete.
• Ensure all consumer accounts are documented properly and notify consumers of any missing documents and/or additional procedures required.
• Perform proper skip tracing techniques to identify consumer contact information.
• Abide by the FDCPA and other Federal and State collection regulations at all times.
• Adhere to internal/company policies/procedures and industry-wide compliance regulations.

Skills

Communication skills

Negotiation

Problem solving

Attention to detail

Education

HS Diploma or GED

College degree optional

Tools

Auto dialer system

CRM software

Job description

Reliant Capital Solutions is seeking a remote Collections Representative to engage consumers, negotiate balances, and manage delinquent accounts. You’ll apply a consultative approach to identify suitable solutions while staying compliant with FDCPA and company policies.

The role offers hourly pay starting at $16.00 with uncapped commissions, full-time schedules (Mon–Fri, some late nights, occasional Saturday mornings), and two weeks of training to set you up for success Day 1.