Collections Specialist — Resolve Balances & Build Trust

CFS; Hilliard (OH); On-site; USD 45,000 - 57,000; Full time

Job summary

CFS in Hilliard, OH is seeking a Collections Specialist to help resolve outstanding balances while maintaining positive relationships. You will contact customers, research discrepancies, and maintain accurate records in a fast-paced environment.

This role offers competitive compensation and opportunities for long-term growth, with a focus on teamwork and growth within the organization.

Qualifications

• Previous collections, accounts receivable, or customer service experience preferred.
• Strong communication and negotiation skills.
• Basic Microsoft Excel knowledge.

Responsibilities

• Contact customers regarding outstanding invoices.
• Research and resolve payment discrepancies.
• Maintain accurate account records.
• Monitor aging reports and past-due balances.
• Collaborate with internal departments to resolve issues.

Skills

Communication skills

Negotiation

Attention to detail

Tools

Excel

Job description

CFS in Hilliard, OH is seeking a Collections Specialist to help resolve outstanding balances while maintaining positive relationships. You will contact customers, research discrepancies, and maintain accurate records in a fast-paced environment.

This role offers competitive compensation and opportunities for long-term growth, with a focus on teamwork and growth within the organization.