Collections Specialist

CFS; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

CFS in Cincinnati, OH is seeking a Collections Specialist to manage outstanding balances and preserve customer relationships.

As a Collections Specialist, you will contact customers regarding invoices, research discrepancies, and keep accurate account records while monitoring aging reports. This role offers a competitive salary and growth opportunities within a supportive team.

Qualifications

• Previous collections, accounts receivable, or customer service experience preferred

Responsibilities

• Contact customers regarding outstanding invoices
• Research and resolve payment discrepancies
• Maintain accurate account records
• Monitor aging reports and past-due balances
• Collaborate with internal departments to resolve issues

Skills

Communication

Negotiation

Customer service

Attention to detail

Time management

Tools

Microsoft Excel

Job description

Cincinnati, OH 45204

Salary Range- $45,000-$60,000

Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to join their team in Cincinnati.

As a Collections Specialist, you'll work closely with customers to help resolve outstanding balances while maintaining positive relationships. The ideal Collections Specialist is professional, organized, and comfortable working in a fast-paced environment. This Collections Specialist role offers the opportunity to join a supportive team and contribute to the financial success of the organization.

What You'll Do

• Contact customers regarding outstanding invoices
• Research and resolve payment discrepancies
• Maintain accurate account records
• Monitor aging reports and past-due balances
• Collaborate with internal departments to resolve issues

What We're Looking For

• Previous collections, accounts receivable, or customer service experience preferred
• Strong communication and negotiation skills
• Basic Microsoft Excel knowledge
• Ability to manage multiple priorities
• Detail-oriented and dependable

This Collections Specialist position offers competitive compensation, a positive team environment, and opportunities for long-term growth. If you're looking for a company that values your contributions and provides room to develop professionally, we'd love to hear from you.