Collections Specialist Interview Day: Growth Career

Regional Management Corp.; Plano (TX); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Paid time off

Job summary

Regional Finance in Plano is hiring a Collections Specialist to handle outbound and inbound calls, determine the best methods to resolve delinquency, and provide exceptional customer service. You will use various collection techniques and document interactions in the servicing system.

The role requires 2+ years in collections, strong MS Office skills, and the ability to meet strict schedules. A robust benefits package includes medical, dental, vision, 401(k) matching, and PTO.

Qualifications

• 2+ years of collections experience.
• Must pass pre-employment screening.

Responsibilities

• Evaluate loan resolution options to best meet borrower needs.
• Respond to servicing questions promptly and accurately.
• Input data to process electronic payments.
• Document customer interactions in the servicing system.

Skills

Customer service

Problem solving

Communication

MS Office

Tools

Database software

Job description

Regional Finance in Plano is hiring a Collections Specialist to handle outbound and inbound calls, determine the best methods to resolve delinquency, and provide exceptional customer service. You will use various collection techniques and document interactions in the servicing system.

The role requires 2+ years in collections, strong MS Office skills, and the ability to meet strict schedules. A robust benefits package includes medical, dental, vision, 401(k) matching, and PTO.