Collections Specialist - In/Outbound & Problem Solver

Genpact; Richardson (TX); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading technology services company is seeking a Collections Representative to handle client concerns and resolve overdue accounts in Richardson, TX. This entry-level position requires strong communication skills and the ability to work effectively in a fast-paced environment. The role offers a competitive hourly rate and various benefits, including medical and vision insurance. Applicants should be open to shift rotation and demonstrate a commitment to customer satisfaction.

Qualifications

• Willing to rotate shifts and weekly offs.
• Open and receptive to feedback.
• High integrity to ensure compliance.
• Ability to work in a fast-paced environment.

Responsibilities

• Address clients' concerns promptly and effectively.
• Assist in resolving past due accounts.
• Ensure accounts are current and provide solutions.

Skills

Good written and verbal communication skills

Basic/Good Computer Skills

Ability to work on a team

Excellent customer service

Negotiation skills

Problem solver

Tools

MS Word

Excel

Job description

A leading technology services company is seeking a Collections Representative to handle client concerns and resolve overdue accounts in Richardson, TX. This entry-level position requires strong communication skills and the ability to work effectively in a fast-paced environment. The role offers a competitive hourly rate and various benefits, including medical and vision insurance. Applicants should be open to shift rotation and demonstrate a commitment to customer satisfaction.