Collections Specialist Interview Day - Plano Hiring Event

Regional Finance; Plano (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Regional Finance's Plano office is hiring a Collections Specialist to handle outbound and inbound calls, assess delinquent accounts, and determine the best loan resolution strategies using a variety of collections techniques. You will document interactions and perform follow-up to ensure resolution.

Qualifications include 2+ years in collections, strong customer service and communication skills, and proficiency with MS Office; bilingual abilities are preferred.

Qualifications

• 2+ years of collections experience.
• Bilingual abilities preferred.
• Strong verbal and written communication.

Responsibilities

• Handle outbound and inbound calls to resolve delinquency.
• Determine best loan resolution strategies.
• Document interactions and perform follow-up.
• Cross-sell/up-sell opportunities when appropriate.
• Adhere to scheduling guidelines and compliance.

Skills

Customer service

Problem solving

Verbal communication

Written communication

Interpersonal skills

Tools

MS Office

Job description

Regional Finance's Plano office is hiring a Collections Specialist to handle outbound and inbound calls, assess delinquent accounts, and determine the best loan resolution strategies using a variety of collections techniques. You will document interactions and perform follow-up to ensure resolution.

Qualifications include 2+ years in collections, strong customer service and communication skills, and proficiency with MS Office; bilingual abilities are preferred.