Collections Specialist I: Payment Recovery & Billing Expert

Motion; Northern (KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Paid holidays

Job summary

Motion is seeking a Collection Specialist to oversee accounts receivable, contacting past due customers and securing payments under limited supervision. You will monitor balances, document debts, and negotiate feasible payment plans.

The role requires strong problem solving, excellent communication, and proficiency in Excel, Word and PowerPoint to track collections progress and generate reports. A high school diploma or GED and 2–5 years of related experience are typical requirements.

Qualifications

• Requires a high school diploma or GED.
• 2–5 years of related experience or equivalent combination.
• Customer service mindset and problem-solving abilities helpful.

Responsibilities

• Monitors Motion's accounts receivable.
• Contacts customers with overdue accounts and attempts to collect or negotiate a payment plan.
• Maintains records of contacts and any payments collected.
• Resolves billing issues and inquiries from customers.
• Submits regular reports on unpaid accounts and repayment progress.
• Performs other duties as assigned.

Skills

Accounts receivable

Verbal communication

Organizational skills

Education

High school diploma or GED

2–5 years related experience

Tools

Excel

Word

PowerPoint

Job description

Motion is seeking a Collection Specialist to oversee accounts receivable, contacting past due customers and securing payments under limited supervision. You will monitor balances, document debts, and negotiate feasible payment plans.

The role requires strong problem solving, excellent communication, and proficiency in Excel, Word and PowerPoint to track collections progress and generate reports. A high school diploma or GED and 2–5 years of related experience are typical requirements.