Collection Specialist

FYP BUSINESS SERVICES LLC; Town of Amherst (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Flexible Scheduling

Competitive Compensation

Job summary

FYP BUSINESS SERVICES LLC is seeking a Collection Specialist to join our team in the Town of Amherst, New York. This role involves monitoring accounts to identify outstanding payments and communicating with clients for collections.

The ideal candidate will possess excellent negotiation and interpersonal skills, work well under supervision, and have a commitment to maintaining accurate documentation of account statuses.

A competitive salary and comprehensive benefits are offered.

Qualifications

• Previous experience as a Collection Specialist or in a similar position.
• Understanding of collection techniques and knowledge of debt collection laws.
• Familiarity with Microsoft Office and computer databases.

Responsibilities

• Review accounts to discover overdue payments.
• Research client information and historical data on accounts.
• Maintain accurate documentation of account status and collection efforts.

Skills

Excellent negotiation skills

Interpersonal skills

Ability to work under pressure

Communication skills

Education

High school diploma/GED

College degree (preferred)

Tools

Microsoft Office

Excel

Computer databases

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Benefits/Perks
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.

Responsibilities

• Review accounts to discover overdue payments
• Research client information and historical data on accounts
• Communicate with clients regarding overdue accounts
• Collect payments and issue refunds
• Maintain accurate documentation of account status and collection efforts
• Report on collection activity and present to management

Qualifications

• High school diploma/GED required, a college degree is preferred
• Previous experience as a Collection Specialist or in a similar position
• Understanding of collection techniques
• Knowledge of debt collection laws and regulations
• Familiarity with Microsoft Office, Excel, and computer databases
• Ability to work well under pressure
• Excellent communication and negotiation skills