Collections Specialist I: Resolve Delinquent Accounts

Motion; Fort Wayne (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick pay

Holiday pay

Job summary

Motion is seeking a Collection Specialist to manage accounts receivable, contact past-due customers, and ensure timely payments. The role requires strong problem-solving and communication skills and a customer-service oriented approach.

You will document all contacts, negotiate plans when needed, and generate regular status reports to inform finance and management. Typically, the position requires a high school diploma or GED with 2–5 years of related experience.

Qualifications

• High school diploma or GED plus 2–5 years related experience.
• Proficiency with MS Office and basic data entry.
• Strong communication and problem-solving abilities.

Responsibilities

• Monitor accounts receivable and overdue balances.
• Contact overdue customers to collect or arrange payment plans.
• Maintain records of contacts, attempts, and payments.
• Resolve billing questions and issues.
• Submit regular reports on unpaid balances and repayment progress.
• Perform other duties as assigned.

Skills

Problem-solving

Communication

Customer service

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Motion is seeking a Collection Specialist to manage accounts receivable, contact past-due customers, and ensure timely payments. The role requires strong problem-solving and communication skills and a customer-service oriented approach.

You will document all contacts, negotiate plans when needed, and generate regular status reports to inform finance and management. Typically, the position requires a high school diploma or GED with 2–5 years of related experience.