Collections Specialist I: Empathy-Driven Debt Resolution

TrueML; Lenexa (KS); On-site; USD 42,000 - 66,000; Full time

Job summary

TrueAccord, a subsidiary of TrueML, is transforming debt resolution through a blend of technology and human support. As a Collections Specialist, you will guide consumers toward realistic repayment options with empathy, clarity, and respect across email, phone, and outbound calls.

The role starts with a class beginning September 21, schedule Monday through Friday, 9:30 a.m.–6 p.m., in Lenexa, Kansas. You’ll work with cross-functional teammates to deliver high-quality customer outcomes and

Job description

TrueAccord, a subsidiary of TrueML, is transforming debt resolution through a blend of technology and human support. As a Collections Specialist, you will guide consumers toward realistic repayment options with empathy, clarity, and respect across email, phone, and outbound calls.

The role starts with a class beginning September 21, schedule Monday through Friday, 9:30 a.m.–6 p.m., in Lenexa, Kansas. You’ll work with cross-functional teammates to deliver high-quality customer outcomes and