Collections Specialist – Delinquent Accounts & Recovery

Farmers Home Furniture; Anniston (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

Farmers Home Furniture in Anniston, Alabama is seeking a Collections Specialist to manage delinquent accounts. The role includes sending notices, contacting customers, and documenting communications, as well as receiving payments and balancing cash drawers.

Candidates should have a High School Diploma or GED, and ideally six months of relevant experience. A valid State Driver’s License is required, along with excellent communication and customer service skills. The position involves physical demands and offers an equal opportunity workplace.

Qualifications

• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsibilities

• Send notices to encourage payment of delinquent accounts.
• Communicate with customers to determine reasons for overdue payments.
• Document correspondence regarding customer accounts.
• Receive payments and maintain cash drawer.
• Travel to customers’ homes to collect late payments.

Skills

Payment collections

Customer service

Data handling

Basic math skills

Education

High School Diploma or GED

Job description

Farmers Home Furniture in Anniston, Alabama is seeking a Collections Specialist to manage delinquent accounts. The role includes sending notices, contacting customers, and documenting communications, as well as receiving payments and balancing cash drawers.

Candidates should have a High School Diploma or GED, and ideally six months of relevant experience. A valid State Driver’s License is required, along with excellent communication and customer service skills. The position involves physical demands and offers an equal opportunity workplace.