Collections Specialist – Data‑Driven & Bonus Eligible

Shermeta Law Group; Auburn Hills (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Fitness center access

GEM program

Monthly raffles / contests

Job summary

Shermeta Law Group in Auburn Hills seeks a detail-oriented and self-motivated professional for a customer service/collection position. You will place and receive collection calls, evaluate accounts for potential legal action, perform skip tracing, and manage a variety of customer interactions with professionalism.

Ideal candidates have 2+ years in a collections or customer service role, strong data entry and basic math skills, and the ability to work well in a team.

Qualifications

• 2+ years in a customer service or collections-type role.
• High school diploma or GED required.
• Excellent communication and organizational skills.
• Ability to maintain a professional tone on calls.

Responsibilities

• Place and receive collection calls.
• Evaluate accounts for potential legal action.
• Skip trace to locate debtors.
• Handle a wide variety of customer service call situations.

Skills

Detail-oriented

Self-motivated

Communication skills

Data entry

Basic math

Team player

Professional tone

Goal oriented

Education

High school diploma or GED

Tools

Auto-dialer

Internet

Job description

Shermeta Law Group in Auburn Hills seeks a detail-oriented and self-motivated professional for a customer service/collection position. You will place and receive collection calls, evaluate accounts for potential legal action, perform skip tracing, and manage a variety of customer interactions with professionalism.

Ideal candidates have 2+ years in a collections or customer service role, strong data entry and basic math skills, and the ability to work well in a team.